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All-Inclusive Digital Marketing

Flexible Hourly Packages to Fit Your Needs

Easy Billing & Subscriptions

Global Reach for eCommerce Brands

All-Inclusive Digital Marketing

Flexible Hourly Packages to Fit Your Needs

Easy Billing & Subscriptions

Global Reach for eCommerce Brands

All-Inclusive Digital Marketing

Flexible Hourly Packages to Fit Your Needs

Easy Billing & Subscriptions

Global Reach for eCommerce Brands

All-Inclusive Digital Marketing

Flexible Hourly Packages to Fit Your Needs

Easy Billing & Subscriptions

Global Reach for eCommerce Brands

All-Inclusive Digital Marketing

Flexible Hourly Packages to Fit Your Needs

Easy Billing & Subscriptions

Global Reach for eCommerce Brands

All-Inclusive Digital Marketing

Flexible Hourly Packages to Fit Your Needs

Easy Billing & Subscriptions

Global Reach for eCommerce Brands

All-Inclusive Digital Marketing

Flexible Hourly Packages to Fit Your Needs

Easy Billing & Subscriptions

Global Reach for eCommerce Brands

All-Inclusive Digital Marketing

Flexible Hourly Packages to Fit Your Needs

Easy Billing & Subscriptions

Global Reach for eCommerce Brands

All-Inclusive Digital Marketing

Flexible Hourly Packages to Fit Your Needs

Easy Billing & Subscriptions

Global Reach for eCommerce Brands

All-Inclusive Digital Marketing

Flexible Hourly Packages to Fit Your Needs

Easy Billing & Subscriptions

Global Reach for eCommerce Brands

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Multimerce Klaviyo and Shopify partner
Account

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Marketing videos

How much money should your email marketing bring to your eCommerce?

How much money should your email marketing bring to your eCommerce?

Do you know your break-even ROAS? And does it matter?

Do you know your break-even ROAS? And does it matter?

Sales and promotions? Watch this before you plan your next one!

Sales and promotions? Watch this before you plan your next one!

Is email marketing going to be dead in 2024?

Is email marketing going to be dead in 2024?

Is Email Marketing good or bad for Facebook ads?

Is Email Marketing good or bad for Facebook ads?

Loyalty programs? Do they really work?

Loyalty programs? Do they really work?

Questions Answered

What are your business hours and availability?

Our team is available across multiple time zones to ensure we can serve our clients effectively. Our standard business hours include:

- For AEST: Monday to Friday, 07:00 to 18:00
- For EST: Sunday to Friday, 16:00 to 03:00
- For PST: Sunday to Thursday, 13:00 to 00:00
- For CET: Sunday to Friday, 22:00 to 09:00

In addition to these hours, we also offer after-hours support for high-priority work, ensuring that urgent client needs are addressed promptly and efficiently.

Is my data safe with you?

At Multimerce, we don't directly manage your data; rather, we access it through marketing platforms like Meta, Google, and Klaviyo. These platforms are responsible for the security of your data.

Nonetheless, we adopt stringent security procedures on our end, including enabling two-factor authentication (2FA) for all accounts and users, to ensure an additional layer of safety for your information.

How does the pause feature work?

We recognise that your needs may vary from month to month, and you may not require a continuous stream of Digital Marketing work. That's where our subscription pause feature becomes valuable.

From your client account, click 'Pause' subscription and choose between your preferred date, immediately, or a future pause.

You can also cancel your pause and start working with us again straight away if your needs change.

How are payments processed?

We use Chargebee to manage and process all recurring payments for our subscriptions. This robust and secure platform accepts a range of payment methods, including all major credit and debit cards.

We prioritise the security of your payment data, adhering to strict data protection standards to keep your financial information safe.

Through your account, you have full access to all invoices and billing details, and you can easily pause or cancel your subscription at any time.

Can I pay by invoices instead of subscribing?

To streamline our billing and accounting processes and maintain a focus on what truly matters—marketing—all payments (with the exception of quarterly pre-paid billing) must be made through our subscription plans, charged at the chosen intervals.

Opting for the convenience of your debit/credit card payments can unlock special benefits provided by many card companies, such as discounted travel fares, loyalty benefits and more.

Are there any refunds if I don't like the service?

We take pride in delivering high-quality work and provide simple and transparent pay-as-you-go pre-paid services. As a result, we do not provide refunds. However, we honour your trust in us to deliver work that fits the brief and are open to working with you to achieve the desired result.

Multimerce is one of the emerging leaders unlocking the power of hyper-personalised experience from first-touch to brand advocate

Let's connect and build something great

Your on-demand expert eCommerce team

Business details

NEW ERA CORP PTY LTD t/a Multimerce
ABN: 82658055997
West End 4101, Brisbane, Australia

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Multimerce acknowledges the Traditional Custodians of the land on which we operate, live, and gather as employees. We recognise their continuing connection to land, water, and community and pay respect to Elders past, present, and emerging.

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