How to create a Facebook Business Manager

A Facebook Business manager is a tool that helps you organise and manage your business' assets such as pages, pixel, products, employees and more.

Follow the instruction below to:

Before you begin

Make sure that you have a personal Facebook account to validate your identity.

Create your Business Manager:

Go to business.facebook.com/overview.
Click Create account on the top right corner.
Enter a name for your business, add your name and work email address.
Click Next and add your Business Details
Click Submit.

Create a Business Manager

Connect your Facebook Page

To add a Page to your Business Manager:

Go to Business Settings.
In the side menu, locate Pages (under Accounts)
Click Add and select Add a Page.
Enter your Facebook Page name or URL.
Click Add Page and select who in your Business can have access to it.
Click Done.

Note: Anyone who had access to the Page before it was added to Business Manager will still be able to access and manage the Page.

Go to Pages

Share access with us

Once you are done with the above, please provide your Business Manager ID to our team via email or live chat.

If you don't know how to find it, follow these steps:

Login to business.facebook.com and go to Business settings.
Click Business info from the side menu.
Below Business Manager info, you'll see your ID number.

Once we send the request, you will receive an email from Facebook. Please follow the instruction in the email or the step in this article.

Locate your Business ID

Questions Answered

What are your business hours and availability?

Our team is available across multiple time zones to ensure we can serve our clients effectively. Our standard business hours include:

- For AEST: Monday to Friday, 07:00 to 18:00
- For EST: Sunday to Friday, 16:00 to 03:00
- For PST: Sunday to Thursday, 13:00 to 00:00
- For CET: Sunday to Friday, 22:00 to 09:00

In addition to these hours, we also offer after-hours support for high-priority work, ensuring that urgent client needs are addressed promptly and efficiently.

Is my data safe with you?

At Multimerce, we don't directly manage your data; rather, we access it through marketing platforms like Meta, Google, and Klaviyo. These platforms are responsible for the security of your data.

Nonetheless, we adopt stringent security procedures on our end, including enabling two-factor authentication (2FA) for all accounts and users, to ensure an additional layer of safety for your information.

How does the pause feature work?

We recognise that your needs may vary from month to month, and you may not require a continuous stream of Digital Marketing work. That's where our subscription pause feature becomes valuable.

From your client account, click 'Pause' subscription and choose between your preferred date, immediately, or a future pause.

You can also cancel your pause and start working with us again straight away if your needs change.

How are payments processed?

We use Chargebee to manage and process all recurring payments for our subscriptions. This robust and secure platform accepts a range of payment methods, including all major credit and debit cards.

We prioritise the security of your payment data, adhering to strict data protection standards to keep your financial information safe.

Through your account, you have full access to all invoices and billing details, and you can easily pause or cancel your subscription at any time.

Can I pay by invoices instead of subscribing?

To streamline our billing and accounting processes and maintain a focus on what truly matters—marketing—all payments (with the exception of quarterly pre-paid billing) must be made through our subscription plans, charged at the chosen intervals.

Opting for the convenience of your debit/credit card payments can unlock special benefits provided by many card companies, such as discounted travel fares, loyalty benefits and more.

Are there any refunds if I don't like the service?

We take pride in delivering high-quality work and provide simple and transparent pay-as-you-go pre-paid services. As a result, we do not provide refunds. However, we honour your trust in us to deliver work that fits the brief and are open to working with you to achieve the desired result.

Multimerce is one of the emerging leaders unlocking the power of hyper-personalised experience from first-touch to brand advocate

Let's connect and build something great